Utilities
Billing stopped. The water kept running.¹ We supply and integrate networks for water and power.
Request a quoteUtilities
Billing stopped. The water kept running.¹ We supply and integrate networks for water and power.
Request a quoteAmerican Water, October 2024.¹
Its customer and billing platform was unavailable. It reported no sign its water and wastewater facilities were affected. The cases on this page are public record, not our clients.
We supply Cisco, Fortinet and Dell. None of them owns your updates.
Water.
We write into your requirement: if the office network is shut down, treatment and the control room keep working, and we test that. We check what in your control room still depends on the office network. Water system serving 3,301 to 49,999 people? Your emergency response plan certification is due by December 31, 2026 at the latest.¹⁰
Risk register.
Each risk carries likelihood, impact, owner and treatment, on your own risk criteria.²
Lost tablet.
Wiped, and its access withdrawn, within 15 minutes of the report.³
Design study.
Design study: the switch is end-of-sale. The plan covers all 60 substations.⁴
Electricity.
SektorCERT, May 2023: attackers got into 22 Danish energy companies; some owners thought updates were the vendor's job.⁵ We write into your requirement: every firewall has a named owner for updates, and the cost of installing them is in the contract.
Our coverage.
Every change reviewed, model-checked and reversible.⁶
Covered by.
Provenance.
Recorded at receipt for every serialized unit.⁸
What we check before you buy.
Who updates each firewall, including any a supplier installed, and the last update date.
Firmware.
Integrity checked on every unit before it is installed.⁴
Design study.
Named engineers wrote these designs.
Principal architects David Morgan, Mark Winston, Steve Phillips and Avinash Dhinakaran.
Named engineers wrote these designs.
Principal architects David Morgan, Mark Winston, Steve Phillips and Avinash Dhinakaran.
Last-time buy first.
Design study: 12 spares bought before the last order date, Jan 7, 2027.⁴
5 years of support.
Each line ordered carries at least five years of published support from delivery.⁸
92 days between reviews.
Each critical supplier is reviewed at least every 92 days.⁸
Design studies
Four utility designs.
